Brought a new sofa organised delivery but the sofa never got into our home although we have a tight door entrance if they had of vertically positioned & pivoted the sofa they would of got it in, we recently had a massive fridge freezer delivered, the options we were given from the delivery driver was to take our door off or take our front window out or they would be happy to just leave it in the street,Thankfully we found Sofology who will & can remove part of the sofa arms & then refit once in our home if the can’t get the sofa in but this issue was preventable this was nothing more than obstructive unhelpful attitude,also we had to still pay for failed delivery of cost at £15.
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