Unfortunately there is no Zero. The customer service and the all process is awful, I sent back a camera that was freezing constantly (and I sent on a freezing status), the battery is faulty in less than 2 years. I had to chase them to raise the issue since the first email, after a long time they managed to come back to me with a list of excuses to drop any sort of responsibility, starting from my camera was manufactured 4 years ago (even though I bought it less than 2 years ago). Because the battery is faulty they couldn't activate the camera (rather than use a cable), and the firmware, and the SD card, and I use in parking mode but it should stay on a permanent live electricity draining my car battery (never saw it on the instruction this procedure)... I have asked to speak to a manager they ignored my email and kept asking to pay or dispose the camera, after paying they disappeared and I had to chase for the camera to be repaired and sent back to me. After my formal complaint and mentioning it was an awful customer service they asked specifically for a 5 star review.
EMBARRASSING, this is the least I will use to describe them.
Poor quality, poor service, poor attitude.
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Nextbase manufacture market-leading dash cams for all budgets. All of our cameras record high quality footage to protect you and your vehicle, and offers peace of mind whilst out on the road.
Our unique product range is designed exclusively for UK drivers, and come with a range of high-end features including GPS positioning, collision detection and come with a standard SD card slot to transfer your videos quickly and easily.See more
