We used to love Nextcar, but this year was awful. They now place a $2,000 hold on your credit card, unless you pay $17 a day to reduce that to $500. They require an insurance renewal letter, despite the fact that an insurance card offers the same information. They claim that they no longer offer Toyotas because they are the most frequently stolen vehicle in Florida. (They aren't even in the top ten.) Our Altima didn't have Android Auto, and we didn't even have a manual in the glovebox. If you use a toll road, they used to charge you for the tolls after the fact. Nextcar now charges $25 for each toll "violation". AND, when we arrived at TPA, we waited 30 minutes for an agent to assist us. We saw several customers either walking away, or shaking their heads. IDK what happened to this company, but it's not good, and we'll never use them again.
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