So I ordered a canopy. So.close to.spending 1000's but just wanted to get the canopy in a done so took out all other items thank god & placed the order.
Took them 24 hours to process the payment & 6 days for them to message stating they are refusing delivery until they get a copy of a council tax bill & company numbers & addresses. Items id never give to anyone unless im apply for a loan or a credit card. So I ask for a refund. As the item should have well been dispatched nevermind refusing delivery
15 days later still waiting 🤣. Its a good job I have the money to build a commercial kitchen 🙃 & the money they have kept is not needed to carry on work.
Imagine working on a budget a because a company spat its dummy out over someone not wanting to hand over credentials that could potentially be used for fraud they with hold your money for weeks putting you behind costing you god knows how much. So glad I didn't get ahead of myself.
& like said in the email very stupid business practices. The canopy was the first thing I ordered. I needed to equip an entire kitchen amazon now has 50% of the money i had to spend now. The rest will follow
STAY AWAY FROM NEXT DAY CATERING ! Never purchase anything from a company that threatens to take 25% of your money as a restocking fee 🤣. Businesses wonder why people shop on amazon & ebay.
If you have had a 25% re stocking fee taken from these scammers & you asked for a refund within 14 days get your bank to do a charge back.. maybe look into a bit more complain to trade & standards or if the items they sent are damaged or not as described might have longer than 14 days I'm not sure but I am sure I'll never use NEXT DAY CATERING EVER AGAIN !
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