I decided to order a Nikon D780 body only from NDD, as they were offering a great price for it. I chased them up after a week, though to be fair they were busy even after the Christmas period, but their customer service was absolutely first class and they resolved the DPD communication issue very quickly. I am perfectly happy to use them again.
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We keep it really simple for our customers - we simply offer the best deals on electronics and next day delivery.