Better than smooth. I urgently needed a cine camera body for a commercial shoot, and these guys jumped to mind as I had shopped there before a couple of years ago. I was so close to missing the next day delivery cut off, compounded by a payment problem and possible delivery delays with DPD. However, I was accommodated all the way over the phone by Daniel, discussing at length how I could rent a body short term and he was even shopping for me on the recommended websites. Ultimately, he went above and beyond to get the warehouse team to send the camera out before delivery cut off, making an exception to use Royal Mail Special Delivery with a little discount thrown in too. A masterclass in service.
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We keep it really simple for our customers - we simply offer the best deals on electronics and next day delivery.