I was scheduled for a charger installation on Friday the 14th. When booking, I was excited to secure an earlier date. On Thursday, I received a message confirming an engineer would arrive at 12:00, allowing two hours for installation. I cleared my schedule, but no one arrived. They later informed me they would reschedule for the weekend. I requested Saturday morning, but then found out I wasn’t booked in at all. Despite promises to follow up by 11 AM, no one contacted me, and I couldn't reach them by phone or email. They suggested they might send someone on Monday, but with no guarantees. I had to charge my vehicle at a higher rate elsewhere after disrupting my Friday plans. The service has been disappointing, and I ended up going with another provider, which I highly recommend.
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