Disappointing experience. I booked an installation weeks ago, but they called the day before to reschedule. No problem, I accepted the new date. The night before the rescheduled date, I received a text saying the engineer was sick and they might have to reschedule again. They promised to confirm later that night, but I received no contact. I emailed a representative who had been helpful until then but got no response. I messaged again, giving them one last chance to reach out before considering another provider. This lack of communication is quite poor, and I cannot recommend them based on my experience.
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