Name: nextory.com
Telephone: 000000000
Rating: 3.9

Ross Cooper Guest

Unexpected upgrade to premium tier without consent

I was automatically upgraded to the premium tier after the trial period (20 euros/100 hours per month) without my selection. I had been using the basic level, which suited my needs, and the support team is unwilling to issue a refund... feels a bit deceptive...

Date of experience: Jan 22, 2026

Drake Guest

2 months ago

Disappointing free trial experience

I tried the two-month free trial but found it unhelpful. I missed the automatic renewal, which resulted in an extra charge for something I didn’t use. This feels like aggressive marketing to me, but at least it encourages feedback.

Date of experience: Dec 20, 2025

Bud Rogers Guest

2 months ago

Unpleasant experience with the free trial

I tried the two-month free trial but found it to be of no use. What I overlooked was the automatic renewal, leading to another charge for something I didn’t utilize. This feels like aggressive marketing. At least it prompts people to leave reviews.

Date of experience: Dec 20, 2025

Grant Wright Guest

2 months ago

Very poor customer service

The customer support is lacking compassion and ethics. I requested a refund after paying full price for a year without using the service once. I find alternatives much better.

Date of experience: Dec 09, 2025

SwonBoufDesFraiz Guest

3 months ago

Great app for diverse tastes

I really enjoy this app, although it sometimes has issues with adding or deleting book lists.

Date of experience: Dec 03, 2025

Charmaine Long Guest

3 months ago

Difficult to cancel the trial period

I used a free 20-hour trial and found it very hard to cancel. The app doesn’t allow it, and navigating the website took me a long time. I almost panicked, thinking I had unintentionally subscribed.

Date of experience: Nov 16, 2025

JH93 Guest

4 months ago

Not worth the price

The service and book selection don’t match the price point. I won’t be returning.

Date of experience: Nov 03, 2025

Karolyn Hughes Guest

4 months ago

Great selection of recent audiobooks

I appreciate the large variety of audiobooks available, including many recent releases. I also love the option to listen and abandon books if they don’t suit my taste. The ability to download multiple titles for long walks or flights is a plus.

Date of experience: Oct 19, 2025

Becki Foster Guest

4 months ago

Gift card issue

I received a gift card for my birthday, but when I tried to use it, the code was invalid. Customer service couldn’t help, despite having proof of purchase. I will not use this service again.

Date of experience: Oct 12, 2025

Todd C. Guest

4 months ago

Poor usability and misleading reading time

The usability is lacking. The reading time seems calculated by an odd formula, resulting in a fast reader getting significantly less time than promised.