Review Time
What an improvement to our property!After a long process, our driveway is complete, looks fantastic & we've had loads of positive comments from neighbours.Although there were delays to the final instaltion, this was due to the weather so not Next Gen's fault. However, because we had the materials delivered early December & the work finished at the end January, our lawn has suffered as a result where the pallets had been for so long.The crews that came and did the work were polite, worked hard and weren't phased by our sloped drive. Sam in the office was genuinely lovely & kept us informed at every stage. She took our concerns about the steps they built with sincerity and worked with the crews onsite to get a solution we were happy with.Overall, we are satisfied & would recommend resin instalations by Next Gen.
This is our second installation from this company. We initially had resin all around our bungalow to level the surfaces, remove all the trip hazards inherent in the age and variety of the surfaces, to reduce maintenance and to improve the appearance of our property. Now we have replaced wooden fencing around the roadside of our property, again to reduce significant maintenance requirements and to improve the roadside appearance. We are very pleased with all of this work and visitors to our property all comment on the improvements we have made.The company arranges all work and the workers clearly care about the standard of their work. During the work they take care not to damage anything around them and they clear up on completion,
From consultation to installation everything was made so easy. We were kept up to date as to what was happening via phone and email and nothing was too much trouble. The lads that came to get the drive ready and the lads who did the resin were very pleasant and took time to explain what they were doing and how long before we could use the driveway etc. I cannot recommend this company enough from sales, office and workmen they were all very competent and very polite. We would definitely recommend and would certainly use again if we required anything.
From the get go we were impressed with the professionalism shown. The rep who called at our house was not at all 'pushy' and left us alone to discuss whether we wanted to go ahead with the deal. The price, although possibly not as cheap as slabs or tarmac, was not out of the way. We were kept informed at all stages of when the fit would be carried out, when materials were to be delivered, etc. The lads who came to carry out the 'prep' work were very friendly and helpful and not at all phased when they took up the slabs to find concrete underneath and not a layer of stone as we thought. When the final top resin coat was laid it was a transformation! We can't stop looking at it, it looks so lovely. The other bonus is that it doesn't hold water. I have actually walked on it with bare feet and it feels quite smooth. All in all very friendly, efficient and professional staff who inspire confidence. We would wholeheartedly recommend.
Further to the reply to my review from next generation. There reply is accurate however they wanted to do the drive in 2022 and earlier in 2023. They did not at that time tell me it was not workable I have questioned why they took an order for something not workable and also the money upfront for an unworkable design and keep it until over a year later presumably getting interest on it before finally telling me if this problem. Then only to offer refund for tracking and nothing for labour baffles me. The drive is only 15msq and at their price of £7500 they haven’t explained how they justify that. They cherry pick with their answer which I feel although correct totally incomplete. I wonder would they pay £7,500 for this size drive which is the cost after their offer if a refund if only £1800 for quote. The parts they did not use.
It was explained to us what would happen. The price quoted was what we paid. Because of the weather we were kept informed when the work would commence. The crew worked well and efficiently. We are very satisfied with the work done. Would recommend your company.
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We offer a bespoke range of high quality resin bound driveways, patios & pathways in 100s of styles designs & colours. Our range also includes Composite fencing, available in various colours, maintenance free & Eco Friendly. Our latest addition to the range is Aluminium Gates, Elegant & Modern for both driveway and pedestrian gateways. Offering security, low maintenance and corrosion resistant.
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