Review Time
The work was carried out within the expected timescale, given the weather-dependent nature of the work. The site was generally left tidy before the operatives left. The finished driveway appears to be of a high quality, and the operatives were always courteous and kept us informed of progress.
Where shall I start?I left a bad review 3/4 years ago on Google reviews, starting with the fact it all started with a cold call asking if we wanted a quote for a resin drive, which we did! I dislike cold callers, and the whole experience just confirmed why!Unbelievably, at the beginning of February, I received another cold call from the same company! To say I was surprised is an understatement... but, rather than reminding them we had a bad experience previously, I thought I'd go along with it, explaining to my husband that I wanted to see how far they would go.I arranged for a meeting on 4th February, at a time I knew myself and my husband were in, so it wouldn't matter if they didn't show up, as they hadn't the first time.As it happens, a friendly, jolly guy DID turn up, a few minutes late, but I would never hold that against anyone!I explained we only wanted a rough quote, as we were getting a few, to compare and discuss.We endured an hour and a half of a PowerPoint presentation, over-explaining every point. The guy was very pleasant, but it was far too long.We were advised how much better this company is than anyone else, using quality materials and performing the work themselves, rather than using contractors, as others do!I reminded him we just wanted a quote, and just for the top, as we had an extremely solid concrete drive, which he checked and agreed was perfect for a base.Here's where everything became really unbelievable!!!!Our *tiny* drive was measured.....*84* sq. meters?!?!(It only fits one car on and peters off into almost a point, almost triangular, and has been measured at 29 sq. meters by 3 other companies!)We explained that we have a huge area at the back, which has recently been decked, and that is only *81* sq. meters! The NG guy wasn't interested in looking at that.Plenty more stories, and some very rough scribbling later, I was advised the cost would be just over *£25000* !!I suggested our drive and the price were both totally unrealistic, and was told "I'd be surprised" drives often look smaller than they actually are...Surprised, alright!Unbelievable!I was advised there would be another few thousand on top if we HAD needed the concrete base!I was definitely suspecting he had been sent to take the proverbial, due to my having left a bad review previously!I was asked what I expected to pay, which is about £3000 to £4000.He told me this couldn't be done by any reputable company, but that his company would call in a couple of days to discuss and may possibly be able to knock £1000 off.He left!!*No call* was ever received, so I couldn't discuss any of this with the company!!There are plenty of other reviews like mine!We now have a quote of *£3200* from an extremely reputable and pleasant company, who will create a beautiful covering for our *29* sq. meter drive!!!!!How can a measurement be given of 84 instead of 29????And what would a quote for 29 sq. meters actually be??UPDATE- a day later-In reply to the owners comments, it WAS a like for like quote, we HAVE a concrete base, the guy quoted for a topping only. He measured our 29sq m drive as 84 sq m. How is that even possible??? Then gave us an extortionate price!
Quality bound resin driveway install.The communication of Next Generation is always polite, courteous and every stage is explained fully and timely.Everyone involved, from initial enquiry to after sales care are keen to ensure everything runs smoothly. The fitters are on time, polite, neat and tidy and do a great job. The driveway finish is impeccable and really stands out!
Excellent installationWorkers were all friendly and carful of property.Everything organised well.Install took longer than expected due to wet weather.Pourous concrete and resin can only be installed when not wet or too cold.Finish is excellent and design/colours match house very well.Nothing to fault would definitely use again and recommend.
All the staff from office, sales and installers were very helpful polite and respectful at all times. They cleaned up properly after each stage of the installation. Very pleased with everyone who we dealt with. Excellent job all round even though the weather was against us and caused several delays but completely out of their control.
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We offer a bespoke range of high quality resin bound driveways, patios & pathways in 100s of styles designs & colours. Our range also includes Composite fencing, available in various colours, maintenance free & Eco Friendly. Our latest addition to the range is Aluminium Gates, Elegant & Modern for both driveway and pedestrian gateways. Offering security, low maintenance and corrosion resistant.
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