This organization is poorly managed. They only seem to respond promptly to service charge demands. Issues like improperly installed sinks and malfunctioning lifts are ignored for months. Their lack of attention to serious problems is unacceptable. I advise others to avoid this housing association.
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Notting Hill Genesis is one of the largest housing associations in the country, with more than 66,000 homes across London and the south-east. We work in the community, providing homes for lower-income households.