Decided to log me out, followed instructions to confirm my identity to get back in. Identity confirmed. Name, nhs number and surgery address now visible. Go to order repeat prescription, cannot do this without getting a strange list of codes. Advised to contact surgery to get these codes. Spend 34 minutes on the phone before I get an answer. Sorry but we are unable to do this, you must come into the surgery and fill another form in. Pathetic.
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