I ordered based on the advertised 24–48 working hour delivery to Portugal, but this timeframe was not respected and my order was not delivered as promised. The first order was not dispatched and provided to carrier, after I contacted support team it was re-created just to failed to be dispatched again.
Customer support was also disappointing. The chat is essentially useless as you cannot speak to a real person, and email responses are slow.
Overall, unreliable logistics and poor communication.
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