I started Nicorette's 3 month step down program in October 2022 and the first 28 patches I received worked just fine. I had no probelm at all.In November, the second box of 28 patches arrived and after using a couple patches from this box, I noticed severe skin irritation in all the places I used the patches. The irritation (Severly inflamed, red and itchy skin) usually appeared a day after using the patch.The patches come in boxes of 7 so after noticing the irritation, I opened a second box of 7 patches to test and these worked fine - No irritation of any kind. This lead me to believe the first box was the issue and so I emailed ChemistDirect, explained everything to them and got the following in response:"Good Morning ,Hope you are having a good day so far.Thanks for contacting Chemist Direct.I am very sorry to hear this. Please speak to your GP surgery about this.I apologise again for the inconvenience caused."To say I am horrified by this blasé response to someone's health issue is an understatement. "Sorry for the inconvenience caused" is not the most confidence inspiring statement from a chemist. What's more, no effort was made to obtain more information from me which in itself is shocking. If a product I was selling was causing someone ill health, I'd want to know as much as possible about the problem to prevent it happening again.I've made contact with my GP who prescribed a cream for me to use however, I am now left with dark patches of skin all over my body where these patches have burnt me. Very "inconvenient".Thanks Chemist Direct. Thanks Nicorette.
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