I am amazed at all the negative reviews left on this site for NIQ. I have been using NielsenIQ for over 10 years in Australia with no issues.Before we started using the mobile app, we had to use a handheld scanner that had to be kept charged. It was basic but it worked.Over the years I have received a new Dyson vacuum, an Apple iPad and over $1,000 of vouchers. The points you receive has dropped in the last few years, so it takes much longer to build up enough points for a decent redemption. It is currently 10 points per week and 40 points per month if you are a 'Super Shopper'. We used to get a Christmas gift in the post (I miss that!) but now 30 points is added to your account. I believe the reduction in points is due to a company takeover a few years ago, so they cut costs.Other than that, it is an easy way to earn points, and scanning is second nature when shopping. Unfortunately, I have never won a prize draw, and the 20-point surveys are now quite rare. We used to get one at least once a month. Now it's every 2 - 3 months. Having said that, it is still worthwhile especially at Christmas when points come in handy and E-gift cards are sent to your email address as soon as they are ordered so can be used immediately.I have needed to contact customer services only a few times for small things, but they have always been happy to help.
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