nielseniq.com

1.7
1.7 Based on 98 reviews

NielsenIQ delivers The Full View™, the world's most complete and clear understanding of consumer buying behavior that reveals new pathways to growth....

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Molly Forte
Locked out of my account

Adding onto my previous review. I got locked out of my account on the 13th January due to a phone number change. On the 28th January after much back and forth with the customer service team (and leaving a bad review) they told me they had unlocked my account and gave me steps to follow to get back into the app.None of these steps work, I just get an error code - 202602090951554251294On the 2nd February I emailed back informing the team that I'm still unable to access my account. I was told it would have to be referred to the technical team. This was a week ago and I still haven't had any updates and still can't access my account. This issue has been going on for almost a month

1
Date of experience: Feb 02, 2026

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Business Details

  • NielsenIQ delivers The Full View™, the world's most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.

  • language https://nielseniq.com

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