Where do I start, tried to update my contact details with customer service, was advised that they have completed my updated details. Lies! I had to phone up again to update to which was told my details to Which given was incorrect. Was told to send in identification to complete verification, which completed.Then to receive a email to say they are closing my account, and I have 90 days to withdraw my points. I emailed NielsenIQ to request my points to be released to claim my gift card. Then the agent replied saying im unable to gain my points and unable to claim my gift card as my account is closing. Absolute loads of lies this company tells customers. They expect you to waste time scanning shopping, give you points which takes months to gain enough points, then close account. If I was anyone who reading this I would not at all be using this company, stay away from them.
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