Claim your remaining points and close the account!NielsenIQ has gone from bad to worse. Never respond to help email, if you don't scan after 1-2 weeks, they will call you and ask why, and the worst part is try to log in to your account. Here are all the steps (yep... you read it right):1. Your password will expire every 90 days, need to get a new one sent via email (2 mins wait time)2. After the password reset, you need to complete the reCAPTCHA (1 min wait time)3. Then you need to generate an OTP which will be sent via email (2 mins wait time)4. Once you're logged in, you'll realise the panel hasn't been updated since 2021 at least, not much useful information, not very engaging. The only menu you want to use is the Rewards Catalogue (2-3 mins reviewing time)5. Guess what? you need to log in again by entering your DOB in yyyy-mm-dd format (1 min processing time)6. And yep, another OTP to generate, be patient my child until you get the OTP via email (2 mins wait time)7. and now it's time to browse what you want to trade your points with. My recommendation is go for a digital gift card(s) if you have sufficient pointsAll those above steps just to get your points redeemed will suck at least 10 minutes out of your life. Whoever came up with the idea of designing the sign-in journey like this deserves to be fired for making people's lives harder and wasting their time.As I said, if you have at least 103 points ($10 equivalent), redeem them all and don't engage with NielsenIQ anymore. What a waste of time and useless panel to join.
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