I bought the night owl security cameras, package of eight, and they were an easy install and their cameras have great picture. They did not have any doorbells available when I purchased the cameras. Night owl notified me when they got doorbells back in stock. I ordered a doorbell camera and chime. I spent $93.70. For some reason or another, the shipping address was auto-populated to an address I have not resided at since 2018. When I ordered it, I only seen the billing address for the unit and thought I was good to go. USPS shipped it to the wrong address and they ended up returning the unit back to night owl. However, it still has not made it back to night owl Warehouse. I ordered the unit on July 17th and it is now August 27th. The unit has been sitting in the USPS Austin Warehouse since August 5th. Night owl has done absolutely nothing to retrieve the unit and they refuse to return my money. They are disputing it with my bank. They believe it is okay to keep my money even though I never received their product. They know it has been sent back to them and they have refused to do anything to retrieve the unit. I recommend never ordering anything from the night owl web store. I have been going back and forth with them since the end of July and they still will not do anything to return my money.
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