The worst customer service of all time!!! Their devices are relatively cheap and the quality is actually not too bad for the price but hope that you NEVER EVER need help or require customer service. It's literally non-existent. I called over 10 times and I could NEVER EVER get someone on the phone or even on the online chat. They have a recording stating that someone will get back to you or they direct you to the website for online support and no one EVER comes to assist. Their customer service bot just keep repeating step you should take but you can NEVER EVER get to chat with a real human being. Don't waste your time with this junk. I went ahead and bough the Hikvision brand and they are 1000 better. DON'T WASTE YOUR MONEY ON NIGHTOWL!!!
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