My issue started in September 2024 with a pair of shoes purchased in April 2024 from another store. Despite normal daily use, they developed a tear. I sent them back as requested in September 2024 but have yet to receive a refund or resolution. I've contacted the company multiple times and was told I'd receive a gift card within 24 hours, but it’s been over two weeks with no response. This experience has severely damaged my trust in the brand.
Claim your business profile now and gain access to all features and respond to customer reviews.
