I had a very unsatisfactory experience with this service. The flowers arrived looking limp and wilted, far from what was advertised. I documented the issue and sent a video, but instead of addressing my concerns, they sent me unrelated photos claiming the flowers were fresh. I attempted to reach out to the supplier, who was rude and dismissive, even making discriminatory remarks. Throughout this ordeal, the service has not taken responsibility or offered an apology, focusing only on defending their position to avoid a refund. Overall, the product quality and customer service were unacceptable, and I recommend others to steer clear.
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