Review Time
Big time cheaters! They take your money and then call and tell you that we don't have the ordered flowers. When you ask for refund they say they can't do it... Never ever order from them
Poor customer service,
Delayed delivery
Mixed confused emails about deliveries that customer service even unaware
Irresponsible in terms of delivery instructions such as messages, writing on cake etc
Worst ever service. No response from the customer service. They responded only before placing order. Since then they neglecting messages, not answering call. Paid etra 350 for delivery.
The service was extremely poor. They failed to deliver my order at all. After calling them, I finally received an old bouquet of wilting roses, which is embarrassing to send. I'm sure the recipient felt disappointed receiving such a bouquet. They charged me an additional fee for delivery at a specific time, but it wasn't delivered until late afternoon. I've requested an immediate refund for the extra charge since they didn't meet the promised timing. This platform is unreliable... I won't order from here again. Avoid making the same mistake.
The service was extremely disappointing. They failed to deliver my order entirely. After reaching out, I finally received an old bouquet of wilted roses, which is unacceptable. I can only imagine how the recipient felt receiving such a poor arrangement. They charged me an extra fee for timely delivery, but it didn't arrive until late afternoon. I've requested an immediate refund for the extra charge since they did not adhere to the delivery time. This platform is unreliable... I will not order from here again. Please avoid making the same mistake.
I ordered a bouquet online and specified that it should be delivered by a certain time. They confirmed, and I made the payment along with a request for customization. However, the delivery was completely different from what I selected. They charged for delivery and failed to meet the promised time. When I contacted them, I was met with disappointing responses, stating they would deliver as soon as possible. The overall customer service was very poor.
I had a very unsatisfactory experience with this service. The flowers arrived looking limp and wilted, far from what was advertised. I documented the issue and sent a video, but instead of addressing my concerns, they sent me unrelated photos claiming the flowers were fresh. I attempted to reach out to the supplier, who was rude and dismissive, even making discriminatory remarks. Throughout this ordeal, the service has not taken responsibility or offered an apology, focusing only on defending their position to avoid a refund. Overall, the product quality and customer service were unacceptable, and I recommend others to steer clear.
This service is deceptive and untrustworthy. They falsely advertise free shipping and express delivery. When I inquired about my order, they stopped responding to my calls and messages, leaving me to doubt if my order would ever arrive. Such unscrupulous behavior is unacceptable. I strongly advise against ordering from this platform and suggest not believing any of their advertisements.
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