I bought a pair of Monarch 10 x 42 Binoculars 5 years ago and was really pleased with them. Unfortunately the eye dial broke and they were sent back for repair. Not long after I got them back the lenses no longer aligned and I had to return them for repair. To my delight instead of repairing them, I was sent a brand new pair of binoculars. Anastasia in customer services couldn't have been more pleasant. Thank you Nikon.
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