My Z8 was within the serial number range for both the mount and also eyelet technical service advisory. Initially I was unconcerned by the mount problem given I never experienced any difficulty and knew that in need I could always send away later. When the eyelet issue arrived that gave me a little more concern (albeit I switched to a Black Rapid strap to mitigate any risk) so I registered on the 7th August for my camera to be serviced. I was placed in a queue which allowed me to continue to use the camera until Nikon were ready to fix. My place in the queue came up and my camera was collected by UPS on 7th September. It was received by Nikon on the following Monday and I had the camera back in my hands all resolved that Thursday. I must stay that is stunning turnaround and all is good.I really want to take my hat off to Nikon for firstly: having an approach to a couple of issues that has been very transparent, even though anecdotally they have affected very few actual cameras, and second: for the approach and the speed of the fix. Well done and for me this has built brand loyalty (which was already high having used Nikon cameras for in excess of 33 years).
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