nikon.co.uk

4.4
4.4 Based on 161 reviews

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Julianne Price
Nikon Service Centre Hub - Horley.

My Nikon Z8 went off last Thursday (7th September) for the camera strap lug service recall. It was completed on Monday 11th and I received the service e-mail to say it was being sent back to me the same day. That is excellent service from Nikon - to say they received it on the Friday and it was completed on the following Monday means they only took a day or less to ship it back to me. EXCELLENT service from the Horley Repair Hub - thank you so much. Sadly I cannot say the same for the UPS carrier as the Z8 only arrived back here today (12th September) when it was on a 24 hour (next day) delivery. So it was with UPS longer than it was with the Service Centre. However - I am very pleased with the response time from Nikon and they deserve a five star rating for turning around my Z8 so quickly. Thank you again so much.

5
Date of experience: Sep 08, 2023

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