I'm giving feedback on my recent experience with a Nikon Z8 and Technical Service Advisories (recalls effectively). Like most people lucky enough to have purchased a Z8, I was disappointed that the lens mount and strap lugs needed attention so soon. I researched how the recalls were being handled in the UK and realised that Nikon has set up a hub at DK AVS in Horley, Surrey and that is where my camera went. Nikon were controlling the flow of cameras into the hub for repair by issuing courier labels when the parts were available. As result, my camera went in before the bank holiday and I had it back 9 days later, with all work done and the camera presented nicely packed with a black Nikon padded pouch included. The camera works perfectly (great camera that it is) and I am very happy. I have been a Nikon owner since around 2011 and when any of my kit has needed attention, the quality of service has been superb. I have noticed that since Brexit, Nikon does a lot of servicing and repair work in Europe, and this invariably takes slightly longer but with all with the same experience, at least for me. I have no connection with Nikon, just an amateur user of some amazing products
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