My Nikon P950 bridge camera developed a problem with its motorised zoom. I contacted Nikon and returned it for repair under warranty. The arrangements for its return worked well. I was kept updated with the status of the repair. I was told it had been despatched from the repair shop in the Netherlands but heard nothing further for a while. I telephoned Nikon, the agent went online to check its status while I waited. She advised that it had been at the courier’s despatch centre at the airport for some time and promised to contact them immediately after my call finished. The camera arrived back with me the next day. I am totally satisfied with the repair and the customer service I received.
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