My camera had a fault and was out of warranty. All the necessary details online were completed and the camera sent off. Estimate was agreed but there seemed to be a delay in the repair even though I am a Nikon NPS member but this was down to a parts supply issue - expensive camera needing brain surgery. Turns out my NPS membership hadn't been connected to the repair but I have to say that Nikon dealt with this superbly and a loan camera was sent out to me immediately and the repaired camera followed very soon afterwards. I cannot fault Nikon for service on this occasion.
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