nikon.co.uk

4.4
4.4 Based on 161 reviews

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Harris Cooper
An unhappy bunny!

I was not happy after delaying by about 3 or 4 years sending my DSLR D5300 camera back to Nikon to have the screen repaired. It was a twist screen which stopped functioning about two years after I bought the camera. I contacted Nikon support recently and was told how to send the camera back to them free - to repair. they estimated between £32 and £282 for the repair and surprise - surprise it cost £282 to repair - which struck me as duplicitous at the time. Why give such a wide range of estimate - only to confirm the most expensive option? I agreed - and then discovered on Backmarket the same camera - refurbished for about £248. I said I would like a discount and am awaiting the verdict from Nikon - but I am not a happy bunny. I said I would probably not be buying a Nikon again if refused.

2
Date of experience: Apr 18, 2025

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