My Nikon D750 went back for the free shutter fix and on its return I realised there were what appeared to be dust specks in the viewfinder that had not been there before. On the customer feed back form I noted this and received a message apologising and inviting me to send the camera back for it to be cleaned. I then received a message explaining that ‘mould’ had been found in the viewfinder and that it could be either cleaned or the viewfinder replaced with no guarantee that the problem would be cured. I chose the clean option and the camera was returned. The whole process took a while, but the quality of work completed and the clarity of communication with Nikon staff was exceptional. Thank you all involved your efforts are much appreciated and the camera is in ‘as new’ condition… my fingers are crossed that the fungus/mould does not return…
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