I placed an order for a Arabic letter necklace and bracelet. I realised straight after I ordered incorrect letter. I contacted customer service there was no reply. I sent numerous emails then someone replied back name 'Cathy' and she said she will get back to me and I heard nothing since. Its been nearly 3 weeks I placed the order. I have received the item but not what I wanted. Customer service is absolutely useless. I waited all this time because they have not rectified hence why I am giving 1 star. Its a shame, they need to improve on their service. Will not be shopping again. In the past i purchased quite few items from them. Will not be using them again. Very DISSAPOINTED!
Claim your business profile now and gain access to all features and respond to customer reviews.
