Avoid this scam company.Avoid...I ordered a Ninja Slushi during the Australian Black Friday sales on 28 November. After paying, I received zero delivery information. I emailed customer support on 3 December asking for an update. Six days passed with no response.When I finally phoned customer service, I was bluntly told not to expect delivery until the New Year. Completely unacceptable. This company is clearly taking orders without having stock, then failing to inform customers. It feels like false advertising and a misleading sales tactic, designed to secure pre-Christmas orders with no intention or ability to deliver within a reasonable timeframe.Customer service is non-existent, communication is abysmal, and the entire experience has been frustrating and deceptive. An ACCC complaint will follow.As a side note, we also own the Ninja Café Deluxe coffee machine — and it’s terrible. It feels cheap and plastic, wastes water, and can’t even make two coffees at the same time. We regret buying it and won’t be purchasing from Ninja again.
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