Terrible company. This is not a review of the patches because I honestly do not know what they are like as I never got them! Tried to email them 2 times during the process of having them go into production about when I could expect them to arrive and then never replied to either message. When calling their 24 hour, 7 day a week phone number I spoke with what basically turns out to be people answering the phones with basic information at their disposal. Unfortunately, the firSt time I called they told me I would have my order by a specific date so there was no need to pay extra to expedite the order. That information was absolutely inaccurate and when calling back after the second unanswered email, they told me they had to contact the patch people to find out what was happening and that they would email me or call me. 4-5 hours later I had to call back myself to only find out that they still didn't know. I was told because they were still "in process" they couldn't give me a refund. I emailed them yet again after trying to reach the "patch people" via their live chat which was no more than a bot. I emailed them demanding a refund and they only ever got back to me after I mentioned I was going to file a dispute with my credit card company.My opinion .. there are other companies out there that will respect their customers enough to respond to an email and also do what they say that they are going to do that there is no need to subject yourself to ninjapatches and hope they can deliver on their promises
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Ninja Patches is the leader in custom patches, specializing in every style from embroidered patches, sublimated patches, rubber/silicone / PVC patches, print & stitch patches, leather patches, woven patches, 3d embroidered patches, faux leather patches, faux suede patches. Satisfaction Guaranteed. Free Shipping.
