I would have rated this service even lower if possible. Two parcels were scheduled for delivery to the same address on the same date, but only one arrived. That one only showed up after several complaints. The customer support is completely unhelpful. The parcel has been out for delivery since last Friday. If the first delivery attempt fails due to timing, why not adjust and try an earlier delivery? It's frustrating to see the same unsuccessful timing repeated. This experience has been disappointing.
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