nintendo.co.uk

1.6
1.6 Based on 40 reviews

...

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Ken Harrison
Switch 2 has 8 months of light use and…

Switch 2 has 8 months of light use and now it no longer recognises switch 1 gamescards…….. switch 2 gamecards work fine. 24 month warranty so sent back to nintendo for repair and got a quote of £218 for a new system! Customer damage and out of warranty apparently, never been dropped, not a mark on it etc but i have damaged the machine apparently. Never heard anything so ridiculous. Lots of back and forth but they refuse to repair or replace. The worst customer service i’ve ever experienced and yeah, like many others on here i will make better choices going forward about their products. Absolute robbers

1
Date of experience: Feb 22, 2026

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