Shocking customer service for a customer of 35 years. I ordered super smashBros on the game cartridge a while back and it said it was not reading cartridge. So I ordered a digital copy. Hadn't downloaded it when the cartridge started working again.I emailed customer service and asked for refund of digital copy as now spend £120 on two copies. Reply .... NO.Shame on you I've been loyal customer for 35 years buying every console and games. They could have seen I hadn't even downloaded the digital copy and could have cancelled the download.Just greedy. Really bad.
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