Wish I could give no stars. Customer support is nonexistent with no real help offered at all. Sent off my Nintendo switch OLED purchased in December of 2024 due to the screen lifting on the right side. It’s never been dropped and I take excellent care of all my consoles. Was quoted £124 to replace the adhesives on the screen and a new battery even though Nintendo confirmed the battery was fine just by design it’s replaced at the same time as any repairs to the screen. A bunch of emails going back and forth to be told multiple times the same information even whilst asking for this to be taken higher up. This situation has completely changed my long standing faith for Nintendo. I have absolutely no faith in their products or support team because of this situation. Incredibly unhelpful.
Claim your business profile now and gain access to all features and respond to customer reviews.
