Review Time
Trying to create a nintendo account is like speaking to the dumbest person you have ever known. Why are you telling my password is incorrect when I put the exact password with it written down and put correctly? Speaking of nintendo again with their mundane and money hungry practices such as asking for 90 dollars for a older updated game and requiring a credit card for nintendo online gift card with money in it. The process for creating an account and trying use a nintendo online is like speaking to person that is both deaf and blind. Since you would get no response and dead silence. Speaking to wall is more efficient than getting help with nintendo. So note this when dealing with nintendo just don't with their long and unnecessary complex account creation. So please do not trust nintendo with your money because you are better off trusting the money off to a stranger than nintendo. To end this off please I beg you give a nintendo a bad review due to their annoyingly buercractic system that is worse than the DMV and please support the people in strife with nintendo and with their practices.
We sent in a Joy-Con for repair due to a known defect for the Nintendo switch 2. After waiting almost a full month, we received it back in the same broken condition, with no repair completed.
This was incredibly upsetting for my child, who is autistic and struggles with big emotions the anticipation and disappointment were devastating. Waiting that long only to have nothing resolved is unacceptable.
What makes this worse is that this issue is widely known, yet customers are still left jumping through hoops for a basic fix. The lack of clarity, follow-through, and empathy in this process is extremely disappointing.
Nintendo can and should do better, especially when families are involved.
I had an incredibly frustrating experience with customer service. The information they provided contradicts their own policies regarding refunds, and when I reached out for help, I found no support. It's disheartening to see such a large company operate in this manner, leaving customers feeling powerless.
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