Obvious quality issues – very disappointingWe ordered a floor lamp from Niori UK. We own several original Tom Dixon lamps, so we know what build quality in this price range should look like. We are fully aware that these are not Dixon lamps – but at a price of around CHF 1,200 (with discount still about CHF 900) you can and should expect a high-quality finish.The lamp we received has clear production defects: bubbles in the glass, uneven coating and areas where the colour is already flaking off (see photos). When we reported this, Niori simply claimed that these defects were “normal” and offered no real solution, replacement or compensation.For this price level, that is unacceptable. The quality feels more like generic products you can find on Alibaba for a fraction of the cost. On top of that, the company is based in Uk, so you do not benefit from the usual EU consumer protection standards – which becomes very clear once you try to complain.Conclusion: poor quality and unsatisfactory customer service – I cannot recommend Niori UK.
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Niori is your destination for luxury designer styles at great prices. Specialising in designer lighting, we also offer furniture, décor, and more. Our mission is to bridge the gap between high-end design and affordability, making exquisite style attainable for all.
