I got a second degree burn on my face after using the precision on the lowest setting. It worked OK for a couple of weeks, even though every time I was using it I was experiencing the suction and burning sensation for the first minute or so, but I believed this is normal. I liked the results under the eyes. However, yesterday the device burned my face. It is a second degree burn. I had a blister full with liquid on my cheek now. I took pictures and emailed their customer service. I hope I will get the refund immediately. Before that, I was thinking of buying the larger version, but I am happy I didn't. I will stay away from the devices and this company and go to my dermatologist for laser services.
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