On 20 May 2025, I received an email telling me that my order has been delivered but I didn't receive anything!Seven weeks later, after sending several emails to the customer support agent (Elisa), she wrote on 2 July 2025, "I want to assure you that your replacement order is being prioritized and is scheduled to ship within the next 48 hours. As soon as it goes out, I’ll personally follow up with your tracking details."Today is 7 July and I have not received any news!
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