I recently purchased second hand 2022 Nissan qashkai. I then found out about issues with thermostat housing. I contacted Nissan to find out if my car is affected and all I got that there are no recalls on my vehicle. The problem is, there has never been a recall on this part despite of so many people having issue with it, causing the total engine failure. I was told that Nissan can do diagnostics on my car to see if there are issues with the thermostat but I will have to pay for it myself! They will only change the part free of charge if it’s faulty but to get to this stage, I will have to pay a lot of money for diagnostics at Nissan. So there is potentially faulty part in my car that was fitted by Nissan in the first place, but to find out, Ihave to pay Nissan ! You couldn’t make it up, could you? Don’t bother replying if you are just going to tell me to contact Nissan customer service. I tried, I even asked to speak to manager, someone else, but I was refused by Juan. I will be contacting ombudsman.
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