If I could give zero stars I would! I purchased a brand new Qashqai (my fourth in 10 years) in October 2025. Just over two weeks of having my car, an uninsured van drove into me damaging the wing mirror unit and window. I raised a claim with my insurers and my car was picked up by the bodyshop for repair. This was November 2025. The wind mirror part was ordered but was on back order with no date for supply. Fast forward and two subsequent wrong parts have been sent to the repairer and neither fit. We are now at the end of February 2026 and despite me raising this many times directly with Nissan they have failed to respond and just prefer to ignore me. I have paid over £2,000 in car finance and road car tax duty in the 3.5 months my car has been sat waiting for repair. I have been told that Nissan UK have ceased new car production in the UK!! This will explain why there has been no update on the wing mirror casing. I have always been a very loyal Nissan customer but I will never buy a Nissan again. Avoid them at all costs!!
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