I recently engaged in a promotional $100 bonus and placed bets with that amount. I currently have over $3,000 in potential winnings. However, support confirmed that: • Maximum withdrawal is limited to $100, regardless of winnings. • A 20× rollover is necessary before any withdrawal. • Bets made with the bonus do not count towards the rollover. • A deposit of 1 mBTC (~$111 USD) is needed before they will process withdrawals. This was not clearly explained at sign-up. The promotion was advertised as a $100 cash balance, but it operates like a trap: even if you win thousands, you’ll only receive $100 after meeting nearly impossible conditions. When I tried to cancel my bets and close my account, their responses were dismissive. One agent stated, “we do not cancel bets” and “we do not close accounts, they just go dormant.” This shows a lack of integrity and customer care. I strongly advise others to avoid this platform.
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