Recent management changes have negatively impacted both the sportsbook and its platform. Customer service is lacking; I often wait over 30 minutes for assistance. As a loyal user for over 15 years, I used to receive quick payouts, but now it takes at least three days, and some users have reported waiting weeks. I strongly recommend steering clear of this platform. My experiences over the last two years have prompted this review, particularly after my account was suspended for expressing dissatisfaction. Slow payouts and inadequate support are critical issues for anyone considering where to place their bets. I hope others heed this warning and avoid the frustrations I've faced.
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