I've been a loyal customer for years, having referred others to buy their watches. I experienced issues with my elite watch, which should have been covered under warranty. The recent customer service has been difficult, with attempts to charge for shipping. After much back and forth, I was informed that parts are no longer available, and I would need to pay for a new band. I have all original documentation. I'm frustrated with the excuses provided and will no longer support this brand.
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Nixon has been the premium lifestyle accessory brand of choice for independents, creatives, and free-thinkers the world over. What co-founders Chad DiNenna and Andy Laats started in Encinitas, California as a boutique line of watches exclusively sold at board sports and fashion retailers is now a full range of watches, bags, leather goods, and accessories. Sold in over 90 countries, we've built a global following of people living unbound lives and bringing our products along for the ride.See more