I had three domains with Njal.la. On Feb 22, 2026, two were suddenly suspended with zero prior notice — no email warning, no policy violation cited, no explanation. My third domain on the same account is still active, which contradicts any claim of a blanket account issue.I had just transferred one domain INTO Njal.la hours before the suspension, paying 15 EUR. I also have a 15 EUR credit balance in my account. All crypto payments, so no chargeback option.I sent multiple emails requesting: the reason for suspension, EPP/auth codes to transfer out, and a refund. No meaningful response. They are effectively holding my domains and money hostage.I have filed an ICANN Contractual Compliance complaint against Tucows (their accredited registrar) and Njal.la for violating the ICANN Transfer Policy — registrars cannot refuse to release auth codes to the registered name holder.If you value your domains, think twice before using Njal.la. Privacy means nothing if they can suspend your domains overnight without explanation and ignore all communication.
Claim your business profile now and gain access to all features and respond to customer reviews.
Finally, a privacy-aware domain registration service! Njalla protects you from ferocious domain predators and helps you stay anonymous.
