NJM needs to give more information to policy holders.
First, I was told they don't give dividends to PA residents. Aren't we paying too, just like NJ drivers?
Secondly, they do not inform mature drivers that the whole course has to be re-taken after 3 years. A refresher course does not count, even though the course provider said this on their reminder email:
"Your three-year certificate is about to expire.
You must complete a refresher course soon, or you will lose your car insurance discount"
I finished the course and sent NJM the certificate, and received a call yesterday and was informed that it does not count.
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Insurance is our business. Service is our passion. The most important job is to be there for people when they need help the most. NJM offers auto, homeowners, condo, renters, & personal umbrella insurance to CT, MD, NJ, OH, and PA residents.
For over 100 years, we’ve provided great coverage without the use of mascots or repetitive jingles. When protecting some of life’s biggest investments — like your home or car — the most important thing is knowing you have the right coverage with an insurer you can trust.
We pride ourselves on being committed to our customers. That's why J.D. Power has presented NJM with their Auto Claims Certification, seven years in a row. Because at the end of the day, NJM will be there for you to provide great insurance, without gimmicks.
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, NJM employs nearly 2,500 workers. See more
